Return, Exchange, Refund Policy All sales are final and no refund will be issued. All sales are FINAL. No Returns, Exchanges or Refunds will be accepted. We reserve the right to refuse any refunds, exchanges and cancellations at any time. However, it is our top priority to ensure you are fully satisfied with your purchase. Your satisfaction is our top priority. If you are not 100% satisfied with your purchase, we accept returns for items within 7 days of delivery date. Email us at firstname.lastname@example.org We will issue an exchange or refund via store credits only. We kindly ask that all items requested for return / exchange are not used and are undamaged.Items are expected to be in the exact same condition as when you received it, with all tags, etc. intact.
Note that return terms are different for defect and non-defect items. Kindly refer to the guidelines below. SheepBlack Designs, LLC. reserves the right to reject any return/exchanges.
We will not be liable for any loss or damage or cost incurred in the process of shipping items back to us.
If you received a defective item, please notify us within 7 days of receipt via email.
Please explain nature of defect and include photos or video.
Shipping charges (both ways) are not covered for overseas orders.
We want you to be happy with your purchase and allow returns within 7 days of receipt even if there is no defect. You will be eligible for exchange for a similar item at the same price point as your original purchase. Only when your original item is out of stock, would we be able to process a full refund via store credits for you. Please allow us 3 - 5 days to issue your credits after returned item is received.
Also, note that we are not able to accept cancellations after an order has been placed on our website. Should you change your mind after placing the order online, you can opt to return the item at the terms above under non-defects.